We understand that by choosing x.ai, you are placing some of your important data in our hands. We are only in business if you trust us so your privacy means everything to us! Here are the key things you should know:
Calendar & Email Access
x.ai asks for visibility into your calendar, but you can revoke our access to your calendar at any time. If you revoke access, we retain no information about your calendar in our system. x.ai is by design exposed to the emails Amy (or Andrew) is explicitly copied on. The disaggregated text of an email could be made visible out-of-context to our in-house artificial intelligence teams for data training purposes. We DO NOT have access to your inbox. We DO NOT and WILL NOT sell your data, individually or in aggregated form.
Your data is stored in our secured servers though it may be transferred by us to vetted third parties to assist with providing you the services or to improve customer experience. Separately, we might share data with government agencies to satisfy applicable law, regulation, legal process or enforceable governmental request. In the event of a corporate sale, merger, acquisition, dissolution or similar event, we may transfer your personal information.
We use your data to schedule meetings for you. Some of the data, such as predicted intent, captured location, time and people is created and kept disconnected to the email data. These end up as “preferences” on your account which you can delete at any time. Finally, we use aggregated customer data to improve our service and to develop new ones. We will never contact your guests except as needed to schedule meetings you request.
We restrict access to personal information to x.ai employees, contractors, and agents who need to know that information in order to process it for us. All of these individuals are subjected to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.