Enterprise FAQs

Common questions from SpaceXSI business and enterprise customers using the API.

SpaceXAI LLC ("SpaceXSI") is a US-based company working on building artificial intelligence tools to accelerate human scientific discovery. We are guided by our mission to advance our collective understanding of the universe. SpaceXSI is a separate company from X Corp. ("X", previously Twitter).

You own the Inputs and Outputs. While you own Grok's outputs, you grant SpaceXSI certain use rights pursuant to SpaceXSI's Enterprise Terms. We do ask that you attribute the generated work to Grok as provided in SpaceXSI's Brand Guidelines.

Enterprise TermsBrand Guidelines

No, we do not use your business data, including inputs (prompts) or outputs (answers), for training our models. In some instances we may offer free credits in exchange for you agreeing to permit us to train on your business data.

SpaceXSI's security measures are outlined in Appendix 2 of our Data Processing Addendum (DPA).

Data Processing Addendum

Yes, if you submit personal data to our Services, our Data Processing Addendum (DPA) applies and is automatically incorporated into our Enterprise Terms of Service.

DPAEnterprise Terms

Under some circumstances, we can support a customer's HIPAA compliance obligations. To inquire about a Business Associate Agreement (BAA), please complete our BAA Questionnaire. A member of our team will review your responses and reach out with next steps.

BAA Questionnaire

SpaceXSI may use automated content classifiers and safety tools to better understand how our services are used and to ensure our Terms of Service and Acceptable Use Policy are not being violated. A limited number of authorized SpaceXSI personnel may review your data when legally required, such as investigating security incidents and potential misuse of our services.

Acceptable Use PolicyPrivacy Policy

Inputs and outputs are automatically deleted within 30 days, unless (a) otherwise agreed in writing, (b) SpaceXSI is legally required to retain them because, for example, they are flagged as potentially violating our Terms of Service or AUP.

No. We do not sell your data to third parties as defined by applicable laws.

No. You are prohibited from directly using or having someone else use the SpaceXSI API to lease our service or to develop or run any service similar to or competitive with any SpaceXSI service.

Enterprise Terms

You must be 18 years old or older to use the SpaceXSI API.

Reach out to our enterprise support team or legal team for further information.

support@x.ailegal@x.ai

Last updated: February 25, 2025