The perks of being human at x.ai

Besides working with some of the brightest and most talented humans around, you’ll enjoy many other benefits:

  • Team outings, both near and far.
  • Self-managed paid vacation and sick time.
  • Gym membership on us.
  • Collaborative work spaces.
  • Weekly catered team dinners and a steady flow of beer.
  • Your own personal assistants, Amy and Andrew.

Ready to join the x.ai team?

We’re a fast-growing band of data and science geeks, working out of our “garage” – swanky highrise in Downtown Manhattan – to invent something new! We’re looking for some of the best and brightest to join us.

Find a list of superheroes we are looking for below, but please pause and go read our pledge – it is the most important part of our on-boarding package and we want every new member to read it carefully, then read it again, and finally truly commit to it. We think it paints a very honest picture of who we are – and what we believe in.


Open Positions

At x.ai, we are building an artificial intelligence powered personal assistant. The software will schedule meetings for our customers automatically without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We are looking for a smart, self-motivated, and enthusiastic individual to join us on the journey in building the artificial intelligence of the future.You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

We’re looking for someone who’s highly analytical, executes with excellence, and who can iterate growth experiments at lightening speed. You also know how to scale the experiments that work.

You will own our funnel, from demand generation to conversion optimization. You’ll have the growth hackers toolkit: a viral product, clever engineers, content, and email. Part of your job will be to expand the toolkit to drive growth, always being mindful of CAC. You’ll use comprehensive analytics to support your strategy and execution of user growth, but you’ll also know when to act on a good hunch. As a company we really value problem solvers and creative thinkers. If you’re used to dispensing a big media budget, this is not the role for you.

Your responsibilities:

  • Control and optimize the entire acquisition funnel
  • Own the responsibility of hitting our MRR targets for our Professional edition
  • Drive top of the funnel for our sales team
  • Iterate and test to maximize conversion rates and customer LTV
  • Report progress regularly, communicate final results, and re-incorporate results to improve the next cycle.
  • Identify key customer profiles and make sure we are targeting them effectively
  • Identify emerging market segments
  • Identify and iterate through both paid and unpaid marketing channels
  • Help take our SEO/SEM to the next level
  • Take advantage of the inherent viral opportunities of a meeting scheduling product. We expect super creative “growth hacks” and a viral coefficient which supports the ambitious growth.
  • Drive CAC down
  • CLTV up!

Ideal Candidate

  • You signed up hundreds of thousands of users in a B2C2B like setting before
  • 4+ years of experience with digital marketing including budget management, specifically with Referral Programs, Social, Search and Email.
  • Experience with internet marketing and sophisticated campaign tracking and analytics, specifically tracking of lead generation and acquisition programs
  • Experience with strategizing, planning and implementing integrated marketing programs
  • Experience in optimizing landing pages and user funnels
  • Ability to uncover prospective customers’ motivations, fears and decision making criteria and apply this information for more effective growth experiments.
  • Strong project management skills
  • Technical Skills – ability to translate business issues into technical language and vice versa.
  • Hands on experience in Multivariate Testing and Landing page optimization
  • A Can-Do attitude and is goal oriented, delivering results no matter what!
  • Excellent written and verbal communication skills.
Apply

We are building some really exciting sh*t at x.ai

At x.ai, we're building an artificial intelligence powered personal assistant. The software schedules meetings for our customers automatically, without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We're looking for a self-motivated and enthusiastic individual to join us on the journey in building the AI of the future.You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

No one tells you what to do. We each decide what we work on, finding the work that both energizes us and helps the company reach our goals. Our tech team is composed of highly autonomous, self-organizing project teams, so your role would be as the voice of security awareness, skills, and best practices within those projects. In this role, you will be helping us build the next generation of security infrastructure and advocate for good security practices and standards throughout our machine learning-oriented projects.

About You:

You're at least a few years into your career and are probably skeptical by nature. If you hack for good, we'd love to hear about some of your biggest discoveries. As you can imagine, we have access to a lot of data and place a huge amount of importance on keeping it safe for our customers. Aside from your many talents, you also:

  • Collaborate with your peers
  • Take ownership of projects
  • Constantly learn
  • Teach and mentor
  • Can handle the uncertainty of unsolved problems

Challenges You'll Face:

  • Building, running, and monitoring AI applications at scale
  • Securing our valuable customer data
  • Protecting our systems from penetration
  • Teaching the tech team what you know
  • Defining the role of security in artificial intelligence

Things You Know:

  • Databases; how to scale and secure them
  • Secure coding practices
  • Software delivery methodologies such as DevOps, Continuous Delivery, etc.
  • Software engineering and “Infrastructure as Code”
  • Fundamental computer science knowledge
  • Twelve-factor apps and managing production web services at scale
  • Authentication and secrets management, especially in a container environment

In Your Toolbox:

  • Modern distributed databases like MongoDB, Cassandra, and Riak
  • Cloud systems like AWS EC2, SQS, and EMR
  • Cloud platforms like AWS, Azure and GCP
  • Containers and container frameworks like Docker and the related tooling
  • Monitoring systems like Nagios, New Relic, CloudWatch
  • Infrastructure as code tools like Chef and Puppet
Apply

About x.ai

At x.ai, we believe everyone deserves a helpful artificial intelligence assistant to give you back the hours spent in meeting scheduling ping-pong. We are building AI personal assistants (Amy and Andrew) that schedule meetings for you. This is a yet unsolved problem within AI, and a formidable technical challenge.

Our team of linguists, data scientists, AI trainers, interaction designers, and engineers has spent over 2 years building powerful, fundamental technology to allow us to solve the meeting scheduling problem. While we’ll always be working to make Amy and Andrew smarter, our next big challenge is scaling, to make them available to everyone in the world.

The role

You will be helping data scientists and engineers who select you as their manager do the best work of their lives. Yes, you read that correctly: at x.ai, folks on the tech team can choose their manager every 6 months. As a newly-joined manager, you will have an initial group of reports until the next manager selection.

As a trusted advisor, you will be helping folks who report to you understand their strengths, personal values, and longer term career goals. You will be coaching people--and holding them accountable--for working toward their individual goals within the larger context of team and company goals.

As a member of the tech management practice, you’ll own the overall performance, diversity, and psychological safety on the tech team. You will be conducting experiments to help the entire tech team discover its best way of working. You will be evolving helpful processes and enabling constraints so that the team can build software at scale, quickly and with quality.

You will be growing the team, and in cases where x.ai isn't the best place for someone, you will be helping them transition to places that would be.

The role is based in NYC.


What you won’t be doing

You will not be responsible for tech direction, architecture, project or product management. You will work closely with people who own these areas.

You will not be coding. Doing this job well requires 100% of your effort and attention on the people and the processes.

We are a self-organizing/self-managing team, so you will not be using the traditional command/control management tools like performance reviews and pay-for-performance, or telling people what to do or how to do it.

You will not be determining folks’ salaries--though you will be making sure that team members are being paid fairly (based on market data).


In addition to having a background in technology, you are:

  • a mature, intrinsically motivated person;
  • highly collaborative, and driven by helping others succeed;
  • experienced in mentoring and coaching;
  • continuously learning about managing and leading humans;
  • actively cultivating a wide-reaching network; and
  • comfortable presenting to groups.


To complete your application, please send us a note with responses to our questions below to: manager-tech@human.x.ai.

  • What is your current role (or was your last role)?
  • Why are you considering leaving (or have already left)?
  • What is your ideal role?
  • What else would make your ideal role more awesome?
  • What is your superpower?
Apply

We are building some really exciting sh*t at x.ai

At x.ai, we're building an artificial intelligence powered personal assistant. The software schedules meetings for our customers automatically, without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We're looking for a self-motivated and enthusiastic individual to join us on the journey in building the AI of the future.You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

We are seeking an uncommonly talented new colleague to join our tech team and own these ambitious responsibilities. You will help us answer some really big questions:

  • What do executable specifications look like in systems where the possible combinations of input parameters number in the hundreds of thousands?
  • How do you monitor and continuously deliver probabilistic, predictive applications that cannot reliably be tested with existing industry-standard techniques?
  • How would we know if we accidentally released regressive behavior in an artificial intelligence responding to novel input from users?

About You:

  • You have experience as a Lead or Senior QA Engineer, SDET, or SET and have demonstrated significant accomplishments in all aspects of software testing.
  • You are a capable communicator to both technical and non-technical audiences.
  • You have previously helped to define the software testing vision and direction of a tech team.
  • You are technically polyglot and know the testing pyramid, base to apex. The ideal candidate will have expertise spanning test automation in multiple languages, strategies for testing machine learning platforms and micro-service architectures, continuous delivery, and Amazon Web Services.

What You'll Do:

  • Help to lead our software testing practice, cultivating and instrumenting knowledge sharing about the state of the art in software testing among engineers and data scientists
  • Research, recommend, and build the testing tools and practices that will allow our tech team to demonstrate excellence while continuously delivering Amy
  • Evangelize cutting edge practices and test automation, driving adoption across the tech team
  • Participate as an engineer on project teams, writing code, building delivery platforms, and making sure that our infrastructure as code lives up to high standards of reliability and repeatability
Apply

We are building some really exciting sh*t at x.ai

At x.ai, we're building an artificial intelligence powered personal assistant. The software schedules meetings for our customers automatically, without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We're looking for a self-motivated and enthusiastic individual to join us on the journey in building the AI of the future.You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

Key Responsibilities

  • Working with the rest of the team to implement features and experiments across marketing pages, our web app, and emails
  • Developing and improving our tools for experimentation
  • Improving our marketing data pipeline and reporting to enable us to make better decisions
  • Implementing and maintaining our marketing automation system
  • Integrating with various external APIs

About You

This is a technical position, and programming will be at the core of your work. You're at least a few years into your career and you like marketing and growth hacking. Additionally, we're looking for the following experience:

  • WordPress expertise and comfortable with themes and plug-ins
  • Build maintainable, well-tested, and scalable WordPress code
  • Skilled at and very comfortable with JS/HTML/CSS
  • Have some experience with Node.js, Angular, and MongoDB (or similar technologies)
  • You've slung some SQL and secretly liked it
  • Familiar with A/B testing and cohort analysis
  • Speak the language of marketing and know what a funnel, callbacks, and CTA are
  • Have an ownership mentality and thrive with autonomy; the responsibility of figuring out what to do and how to do it excites you
Apply

We are building some really exciting sh*t at x.ai

At x.ai, we're building an artificial intelligence powered personal assistant. The software schedules meetings for our customers automatically, without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We're looking for a self-motivated and enthusiastic individual to join us on the journey in building the AI of the future.You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

No one tells you what to do. We each decide what we work on, finding the work that both energizes us and helps the company reach our goals. Our tech team is composed of highly autonomous, self-organizing project teams, so your role would be as the voice of security awareness, skills, and best practices within those projects. In this role, you will be helping us build the next generation of security infrastructure and advocate for good security practices and standards throughout our machine learning-oriented projects.

About You:

You're at least a few years into your career and are probably skeptical by nature. As you can imagine, we have access to a lot of data and place a huge amount of importance on keeping it safe for our customers. Aside from your many talents, you also:

  • Collaborate with your peers
  • Take ownership of projects
  • Constantly learn
  • Teach and mentor
  • Can handle the uncertainty of unsolved problems

Challenges You'll Face:

  • Building, running, and monitoring AI applications at scale
  • Securing our valuable customer data
  • Protecting our systems from penetration
  • Teaching the tech team what you know
  • Defining the role of security in artificial intelligence

Things You Know:

  • Databases, how to scale and secure them
  • Secure coding practices
  • Software delivery methodologies such as DevOps, Continuous Delivery, etc.
  • Software engineering and “infrastructure as code”
  • Fundamental computer science knowledge usually picked up in a BS or MS in CS
  • Managing and securing large volumes of sensitive data
  • Authentication and secrets management
  • Vulnerability analysis
  • Threat modeling
  • Security incident detection and response

In Your Toolbox:

  • Modern distributed databases like MongoDB, Cassandra, and Riak
  • Cloud systems like AWS EC2, SQS, and EMR
  • Security tools like OWASP ZAP, Burp Suite, Kali Linux, Fortify, TMT, and ThreatModeler
  • Secrets management tools such as Vault
Apply

We are building some really exciting sh*t at x.ai

At x.ai, we are building an artificial intelligence powered personal assistant. The software will schedule meetings for our customers automatically without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We are looking for a smart, self-motivated, and enthusiastic individual to join us on the journey in building the artificial intelligence of the future. You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

The Technical Product Manager is responsible for coordinating development activity across tech teams, managing dependencies, identifying risks, ensuring on-time delivery, and communicating status of major initiatives in the Roadmap. The teams are fluid and consist of engineers, data scientists, AI interaction designers and UI/UX designers. Our tech team enjoys a very high degree of freedom: small, focused team that self-organized and choose what to work on, guided by our company goals. To support and elevate this highly-engaged way of working, we are looking for someone to contribute to project management excellence.

Beyond solid project delivery and technical skills, you have experience in quantitative analytics and software product development. You thrive in a very fast-paced and demanding environment. You have a rare ability to synthesize strategic solutions to interdependent and broad problems. This role requires an ability to think critically, iterate quickly, provide exceptional thought leadership, and to partner across a wide variety of functions at x.ai. You have a strong internal drive, a tenacious spirit, a collaborative method of working, and deep experience in solving hard problems as simply as possible.

Day to day, you’ll:

  • Keep cross-team projects moving in step by making sure schedules, resources, and communication are in sync
  • Help team leads coordinate individuals involved on a project, manage communication across groups and ensure that engineers have the information they need to complete projects quickly
  • Run cross-team meetings and retrospectives, manage project processes, and ensure necessary documentation is available to keep your teams running smoothly
  • Facilitate execution of multiple parallel projects, identify and mitigate risks at multiple levels, as well as prevent and resolve issues when necessary
  • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs to balance business needs and technical constraints

Our ideal candidate has:

  • A technical background;
  • 2+ years of experience in managing technical projects;
  • Excellent verbal and written communication skills;
  • Strong problem solving skills and attention to detail;
  • Intellectual curiosity; a collaborative, self-motivated mindset; an ability to learn fast and stay comfortable with uncertainty;
  • The desire to be part of a passionate and collaborative team that’s making a mark in the world
Apply

General Application

Not seeing an opening for you, but think you have what it takes?

Apply

“What I love about x.ai is that you can choose from a list of interesting problems and take ownership of the piece you like the most. The team has some really smart, passionate people from very diverse backgrounds all working together to solve an unsolved problem. This provides the perfect environment to learn, grow and have fun while you’re at it “

Nikhil Raju, Data Scientist

“As a marketer, there is nothing more exciting than working at a company that truly focuses on its product as its core. Amy is set to take over the world—well, for scheduling meetings—and it’s amazing to have a front row seat alongside such a strong and inspiring team”

Brian Coulombe, Customer Acquisition Director

“I’m constantly impressed by the people around me. With everyone super focused on the task of scheduling meetings, there is no shortage of energy, passion or talent around the office. It’s motivating to be part of such a collaborative, fast-moving team and I’m excited to see what comes next!”

Laney Caldwell, Product Manager