Being Human at x.ai

We pride ourselves on being flexible with our benefits. Although we offer guidelines, we know that everyone has different life circumstances and we prefer to approach requests on a human-by-human basis.

  • Self-managed and flexible paid time off - vacation & sick time.
  • Gym membership on us.
  • Team outings, both near and far.
  • Collaborative work spaces.
  • Weekly catered team dinners and a steady flow of coffee & beer.
  • Your own personal assistants, Amy and Andrew.

Ready to join the x.ai team?

We’re a fast-growing band of data and science geeks, working out of our “garage” – swanky highrise in Downtown Manhattan – to invent something new! We’re looking for some of the best and brightest to join us.

Find a list of superheroes we are looking for below, but please pause and go read our pledge – it is the most important part of our on-boarding package and we want every new member to read it carefully, then read it again, and finally truly commit to it. We think it paints a very honest picture of who we are – and what we believe in.


Open Positions

About x.ai

At x.ai, we believe everyone deserves a helpful artificial intelligence assistant to give you back the hours spent in meeting scheduling ping-pong. We are building AI personal assistants (Amy and Andrew) that schedule meetings for you. This is a yet unsolved problem within AI, and a formidable technical challenge.

Our team of linguists, data scientists, AI trainers, interaction designers, and engineers has spent over 3 years building powerful, fundamental technology to allow us to solve the meeting scheduling problem. While we’ll always be working to make Amy and Andrew smarter, our next big challenge is scaling, to make them available to everyone in the world.

About You

You are an enthusiastic engineer who brings with you the experiences you’ve learned building distributed systems in at least one of your previous roles.  You care about the system, not the specific languages or technologies used to build it.  You have garnered good judgement and formidable persistence in the face of challenges, always pushing forward to improve the technology in measured steps.  You’ve failed and made mistakes, and you’ve learned from those mistakes, giving you invaluable tools for decision making on your future challenges.

You’re humble, collaborative, can push and pull when discussing different approaches to solving problems and most of all, you care deeply about being part of a respectful group of engineers tackling a very difficult problem.

Responsibilities

  • Build and deploy highly available services and system components that will stand up to rapid growth in the coming years
  • Participate in the technical design and implementation of new features and system components
  • Articulate capacity and monitoring plans for the services you work on
  • Deliver maintainable, well-tested code
  • Partner with, teach and learn from other engineers
  • Drive scalability and performance within our distributed AI system

Qualifications

  • Experience working on distributed systems with 24/7 availability
  • BS or MS in Computer Science (or related field)
  • Intellectually curious, collaborative, self-motivated, fast learner that is comfortable with uncertainties
  • Experience building APIs engineers love to use
  • Bonus: experience with Machine Learning, Python, MongoDB, Scala, Node.js, AWS, Linux/Unix

Why x.ai?

  • Self-managed and flexible paid time off - vacation & sick time
  • Solid Healthcare
  • 401K
  • Gym membership on us
  • Team outings, both near and far
  • Collaborative work spaces
  • Weekly catered team dinners and a steady flow of coffee & beer
  • Your own personal assistants, Amy and Andrew
Apply

At x.ai, we’re building an artificial intelligence powered personal assistant. The software schedules meetings for you, eliminating the email ping pong usually required to find a time and place to meet. You’ll get to work side by side with a group of focused and passionate people building the next generation of AI.

As Customer Acquisition Marketing Manager you’ll lead and maintain key acquisition channels including SEM, paid social, and email. You’ll also support our Senior Director of Customer Acquisition in opening up new channels.

Responsibilities:

  • Plan, implement, and analyze social media advertising
  • Lead and maintain the Google AdWords account
  • Manage email campaigns
  • Evaluate campaign shifts based on MRR goals including closely tracking digital campaigns against KPIs
  • Measure and report on performance of all paid digital marketing campaigns
  • Support Senior Director of Customer Acquisition in identifying, testing, and optimizing new acquisition channels
  • Collaborate with head of content to maintain consistent campaign messaging
  • Work closely with x.ai’s content team to utilize content to reach campaign-specific goals
  • Lead marketing cross-promotions with outside organizations

Qualifications:

  • Bachelor’s degree with 2 - 3 years of experience in marketing with a digital focus or equivalent combination of education and experience
  • Experience executing social media advertising and Google AdWords campaigns
  • Solid knowledge of Google Analytics reporting
  • Know how to A/B Test and optimize the top of the funnel
  • Proficient in Microsoft Excel
  • Pardot or marketing automation experience a plus
  • Excellent writing skills with a command of grammar and style
  • Experience leading revenue-driving campaigns and making shifts in campaigns in a fast-past environment
  • Great for agency marketers looking to move in-house or in-house marketers who want to own all demand channels

You are…

  • Detail-oriented
  • Excited about using data to inform customer acquisition decisions
  • A creative problem solver
  • Adaptable to work styles and personalities
  • A self-starter—you like finding easier and more efficient ways to get things done

 

Apply

At x.ai, we’re building an artificial intelligence powered personal assistant. The software schedules meetings for you, eliminating the email ping pong usually required to find a time and place to meet. You’ll get to work side by side with a group of focused and passionate people building the next generation of AI.

As Head of Content you’ll own all words from thought leadership to customer education to marketing emails and user flow copy. You’re a flexible writer, interested in AI (though you need not be an expert), able to be both a doer in the short term and a leader in the middle to long term. You’ll work closely with our Director of Customer Acquisition as well as our sales team. You’re creative, organized, and efficient. You’re not wedded to the SaaS content marketing playbook, or any playbook for that matter. You bring a healthy skepticism to business speak. You like telling stories.

Responsibilities

  • Develop a content strategy that serves our key objectives around customer acquisition and success and that's tailored to various platforms including Twitter, Medium, and Facebook
  • Execute the content strategy, including writing blog posts on a variety of topics ranging from the future of work to the etiquette of using an AI assistant and well beyond
  • Develop content that supports our sales effort that’s tailored to our key segments and their unique buying paths
  • Write copy for our marketing website, email campaigns, paid acquisition, and customer success efforts
  • Source and manage third-party content distribution partnerships that direct traffic to x.ai
  • Develop processes for creating content at scale that drives quantifiable impact including sourcing and managing freelancers

Qualifications

  • Published writer who can demonstrate a range of voices
  • 5+ years experience in a content marketing or editorial role
  • Track record of managing other creators (whether in house or freelance)
  • B.A.
Apply

At x.ai, we're building an artificial intelligence powered personal assistant. The software schedules meetings for our customers automatically, without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We're looking for a self-motivated and enthusiastic individual to join us on the journey in building the AI of the future.You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

No one tells you what to do. We each decide what we work on, finding the work that both energizes us and helps the company reach our goals. Our tech team is composed of highly autonomous, self-organizing project teams, so your role would be to find ways to bring your skills to bear on the disparate range of projects we have going on. In this role, you will be helping us build the next generation of our infrastructure as a developer on our machine learning-oriented projects.

Challenges You'll Face:

  • Building, running, and monitoring AI applications at scale
  • Finding ways for us to build faster and safer
  • Constructing a platform for machine learning research
  • Securing our valuable customer data
  • Teaching the tech team what you know

Things You Know:

  • Software delivery methodologies such as DevOps, Continuous Delivery, etc.
  • Software engineering and “Infrastructure as Code”
  • Databases; how to scale and secure them
  • Fundamental computer science knowledge
  • Twelve-factor apps and managing production web services at scale
  • Authentication and secrets management, especially in a container environment

In Your Toolbox:

  • Modern distributed databases like MongoDB, Cassandra, and Riak
  • Cloud services like AWS EC2, SQS, and EMR and cloud platforms like AWS, Azure and GCP
  • Infrastructure as code tools like Chef and Puppet
  • Containers and container frameworks like Docker and the related tooling
  • Monitoring systems like Nagios, New Relic, CloudWatch

In your work, you:

  • Collaborate with your peers
  • Take ownership of projects
  • Constantly learn
  • Teach and mentor
  • Can handle the uncertainty of unsolved problems

 

Apply

Manager, Tech

About x.ai

At x.ai, we believe everyone deserves a helpful artificial intelligence assistant to give you back the hours spent in meeting scheduling ping-pong. We are building AI personal assistants (Amy and Andrew) that schedule meetings for you. This is a yet unsolved problem within AI, and a formidable technical challenge.

Our team of linguists, data scientists, AI trainers, interaction designers, and engineers has spent over 2 years building powerful, fundamental technology to allow us to solve the meeting scheduling problem. While we’ll always be working to make Amy and Andrew smarter, our next big challenge is scaling, to make them available to everyone in the world.

 

The role

This role will focus 100% on managing a team and the processes and not on coding.

You will be helping data scientists and engineers who select you as their manager do the best work of their lives. Yes, you read that correctly: at x.ai, folks on the tech team can choose their manager every 6 months. As a newly-joined manager, you will have an initial group of reports until the next manager selection.

As a trusted advisor, you will be helping folks who report to you understand their strengths, personal values, and longer term career goals. You will be coaching people--and holding them accountable--for working toward their individual goals within the larger context of team and company goals.

As a member of the tech management practice, you’ll own the overall performance, diversity, and psychological safety on the tech team. You will be conducting experiments to help the entire tech team discover its best way of working. You will be evolving helpful processes and enabling constraints so that the team can build software at scale, quickly and with quality.

You will be growing the team, and in cases where x.ai isn't the best place for someone, you will be helping them transition to places that would be.

The role is based in NYC.

 

In addition to having a background in technology, you are:

  • a mature, intrinsically motivated person;
  • highly collaborative, and driven by helping others succeed;
  • experienced in mentoring and coaching;
  • continuously learning about managing and leading humans;
  • actively cultivating a wide-reaching network; and
  • comfortable presenting to groups.



Apply

At x.ai, we're building an artificial intelligence powered personal assistant. The software schedules meetings for our customers automatically, without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We're looking for a self-motivated and enthusiastic individual to join us on the journey in building the AI of the future.You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

Responsibilities

Full-stack engineers at x.ai own the full lifecyle of building web applications, from system design to deployment.

  • Select those projects where your skills and interests will have the greatest impact and drive those projects to completion
  • Design, build, test, deliver, and operate web applications using the Angular framework and Node.js
  • Participate in technical decision-making, helping to bring our technology stack into the future, and adding new technologies and frameworks when pragmatic and appropriate
  • Help lead our JavaScript practice, cultivating and instrumenting knowledge sharing about the state of the art in JavaScript programming among engineers and data scientists
  • Mentor colleagues, participate in pair programming and skill-building, and generally raise the level of web application development expertise across our tech team

Qualifications

We are seeking an uncommonly talented new colleague to join our tech team and own the job of building web applications.

  • You are, above all, a senior software engineer with the maturity brought by 7+ years of experience.
  • You are a JavaScript expert. You have opinions about JavaScript frameworks, even if you don’t know ours.
  • You know backend programming in some language. We use Node.js, Scala, and Python (so experience in any of those is a bonus).
  • You have non-trivial database experience. We use MongoDB, so experience with a document database is ideal.
  • You’ve used some modern cloud infrastructure to deploy and operate applications. We use AWS and a Mesos stack using Docker.
Apply

At x.ai, we're building an artificial intelligence powered personal assistant. The software schedules meetings for our customers automatically, without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We're looking for a self-motivated and enthusiastic individual to join us on the journey in building the AI of the future.You’ll get to work side by side with a group of focused and passionate individuals building the next generation of AI.

No one tells you what to do. We each decide what we work on, finding the work that both energizes us and helps the company reach our goals. Our tech team is composed of highly autonomous, self-organizing project teams, so your role would be as the voice of security awareness, skills, and best practices within those projects. In this role, you will be helping us build the next generation of security infrastructure and advocate for good security practices and standards throughout our machine learning-oriented projects.

About You:

You're at least a few years into your career and are probably skeptical by nature. As you can imagine, we have access to a lot of data and place a huge amount of importance on keeping it safe for our customers. Aside from your many talents, you also:

  • Collaborate with your peers
  • Take ownership of projects
  • Constantly learn
  • Teach and mentor
  • Can handle the uncertainty of unsolved problems

Challenges You'll Face:

  • Building, running, and monitoring AI applications at scale
  • Securing our valuable customer data
  • Protecting our systems from penetration
  • Teaching the tech team what you know
  • Defining the role of security in artificial intelligence

Things You Know:

  • Databases, how to scale and secure them
  • Secure coding practices
  • Software delivery methodologies such as DevOps, Continuous Delivery, etc.
  • Software engineering and “infrastructure as code”
  • Fundamental computer science knowledge usually picked up in a BS or MS in CS
  • Managing and securing large volumes of sensitive data
  • Authentication and secrets management
  • Vulnerability analysis
  • Threat modeling
  • Security incident detection and response

In Your Toolbox:

  • Modern distributed databases like MongoDB, Cassandra, and Riak
  • Cloud systems like AWS EC2, SQS, and EMR
  • Security tools like OWASP ZAP, Burp Suite, Kali Linux, Fortify, TMT, and ThreatModeler
  • Secrets management tools such as Vault
Apply

We are building some really exciting sh*t at x.ai

At x.ai, we are building an artificial intelligence powered personal assistant. The software will schedule meetings for our customers automatically without subjecting them to the typical back and forth over email negotiating when and where to meet someone. We are looking for a smart, self-motivated, and enthusiastic individual to join us on the journey in building the artificial intelligence of the future. You’ll get to work side by side with a small team of serial entrepreneurs moving at breakneck speeds.

Who you are

You have experience selling software. Also, you have taken an inbound-sales driven, SaaS startup from the ground floor to scale ($1M to $10M+ ARR.) Deal size between $10k and $100k ARR with a relatively quick sales cycle are your sweet spots. After having that experience under your belt, you want to do it faster, better and bigger this time around. You are excited by what we do and are ready to build upon the enthusiasm of our customer base. You are a closer and will roll up your sleeves for major deals. More importantly, you excel at building a repeatable sales machine from scratch. You will put together systems and processes as you crystallize the playbook with the founders. Recruiting and training are part of your core strengths. You know exactly which two or three sales reps you will bring onboard when you are ready.

Responsibilities

  • Scale sales team from a handful of sales professionals to 50+
  • Build and iterate sales processes to support scale
  • Implement and enhance a robust recruiting and training funnel for the sales team
  • Design sales team compensation plan
  • Initially, carry a quota
  • Work closely with the Customer Experience and Technology teams to achieve company goals
Apply

General Application

Not seeing an opening for you, but think you have what it takes?

Apply

“What I love about x.ai is that you can choose from a list of interesting problems and take ownership of the piece you like the most. The team has some really smart, passionate people from very diverse backgrounds all working together to solve an unsolved problem. This provides the perfect environment to learn, grow and have fun while you’re at it “

Nikhil Raju, Data Scientist

“As a marketer, there is nothing more exciting than working at a company that truly focuses on its product as its core. Amy is set to take over the world—well, for scheduling meetings—and it’s amazing to have a front row seat alongside such a strong and inspiring team”

Brian Coulombe, Customer Acquisition Director

“I’m constantly impressed by the people around me. With everyone super focused on the task of scheduling meetings, there is no shortage of energy, passion or talent around the office. It’s motivating to be part of such a collaborative, fast-moving team and I’m excited to see what comes next!”

Laney Caldwell, Product Manager